
FAQ's
Shipping / Production Info
Shipping / Production Info
Orders are processed in 1-3 days, and orders are delivered within 8-15 days.
Returns & Guarantees
Returns & Guarantees
30 days from delivery. If it isn't what you hoped for, send it back for a full refund. If it arrived damaged, don't send anything back — we replace it.
When should I order to get it before December 1st?
When should I order to get it before December 1st?
We recommend ordering by mid-November to ensure delivery before your countdown begins. Check our shipping policy for estimated delivery times to your area.
Is this a good gift?
Is this a good gift?
It's one of the most giftable items we carry. The unboxing experience is built into the product — 24 days of surprises make it a gift that keeps giving all month long.
Do the keychains come individually wrapped?
Do the keychains come individually wrapped?
Yes! Each of the 24 keychains is individually sealed behind its own numbered door, so every day is a genuine surprise. No peeking ahead!
What if a keychain arrives damaged?
What if a keychain arrives damaged?
We've got you covered. Just send us a photo within 7 days of delivery and we'll ship a replacement right away — no returns needed.